Promotions T&Cs

Updated April 17th, 2026

1. Eligibility

Promotions are available to customers as specified in the applicable promotional material. Eligibility may be limited by product type, customer classification, geographic region, or account status.

Where applicable, eligibility criteria will be stated in the relevant promotion details.

2. New Customer Discount (10%)

The 10% first-order discount is strictly limited to new customers only.

A “new customer” is defined as a customer who has not previously placed an order using the same email address.

  • Account registration is required
  • A unique discount code will be issued via email upon sign-up
  • Limited to one use per customer
  • Non-transferable and not applicable to prior purchases

3. Promotion Period

Each promotion is valid only during the stated promotional period.

  • Start and end dates are defined in the applicable promotional material
  • Promotions are not valid outside the stated period
  • Expired promotions will not be honoured under any circumstances

4. General Discount Conditions

All promotions are subject to the following conditions:

  • Discounts apply only to eligible products as defined in the promotion
  • Promotions are applied either automatically at checkout or via valid promotional code
  • Promotions, discounts, and vouchers cannot be combined unless explicitly stated
  • Only one promotional offer may be applied per transaction
  • Where multiple promotions are available, only one will be applied per order

5. Redemption

To redeem a promotion, customers must follow the instructions provided for each specific offer.

  • Promo codes must be entered at checkout where applicable
  • Automatic promotions require eligible items to be added to cart prior to checkout
  • Failure to meet redemption conditions will result in the promotion not being applied

6. Limitations

Promotions are subject to the following limitations:

  • Limited to one use per customer unless otherwise specified
  • Not applicable to prior purchases
  • Not redeemable for cash, credit, or alternative compensation
  • Not transferable between accounts or users
  • Additional restrictions may apply as specified in individual promotions

7. Returns and Refunds

If an item purchased under a promotion is returned:

  • Refunds will be issued based on the actual amount paid after discount
  • Promotional benefits will not be reinstated or reissued
  • Returns may affect eligibility for bundled or multi-item discounts
  • Partial returns may void promotional pricing where conditions are no longer met

8. Modification and Termination

Stohlquist reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Stohlquist also reserves the right to correct errors, including pricing or promotional inaccuracies, at its sole discretion and where permitted by law.

9. Fraud Prevention

Stohlquist reserves the right to disqualify any customer found to be engaging in fraudulent or abusive behaviour, including but not limited to:

  • Use of multiple accounts to obtain repeated promotional benefits
  • Manipulation of promotional mechanisms
  • Exploitation of system or pricing errors
  • Unauthorized distribution or misuse of promotional codes

Such actions may result in order cancellation, account restriction, or suspension.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

11. Contact Information

For questions regarding promotions, please contact customer support through the official channels listed on our website.

12. General Promotion Rule

Unless explicitly stated otherwise:

Promotions, discounts, and special offers cannot be combined. Only one promotional benefit may be applied per transaction.